Terms and Conditions
Services
The services provided by the “Coach” are generally conducted via telephone, Zoom, Skype or in person. Coaching is a partnership focused on developing the client’s awareness, thinking, and abilities in order to help the client identify and achieve his/her personal and professional goals. In coaching conversations, I will be direct and honest while encouraging the client to do the same. The success of the coaching engagement depends upon the client’s commitment and openness to the process. If the client believes that coaching is not working as desired, the client agrees to communicate this to the coach. Please note that personal development coaching should not be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and I will not use it in place of any form of diagnosis, treatment or therapy.
Terms of Coaching
I invite you to think of coaching as a process. Many people create change for themselves in a short time. However, to refine and sustain the change takes several months. Although not binding, I would ask that you expect our coaching relationship to last at least 3 months.
Confidentiality
The “Coach” fully protects the privacy and confidentiality of the communications with its clients. At no time will the “Coach” voluntarily divulge the coaching relationship between themselves and their clients without written permission from the clients, unless required to do so by law. Note that confidentiality DOES NOT apply if you, the Client, discusses imminent harm to yourself or others with the “Coach”.
My Coaching Commitment
· I will honor the time that we are together and hold your confidences.
· I will not judge you, but will respect your opinions.
· It is not my job to change you, but help you set goals and hold you accountable to the achieve goals. It is my privilege to bring into awareness, clarity of choices, and if you choose, action to your life.
· I will be impeccable with my word and fulfillment of commitments.
· I will present an open heart.
· I will hold you in positive focus and concentrate on what is working for you and how to create more of it.
Fees
Coaching fees are paid in advance of sessions via electronic invoice. Payment for coaching sessions is to be made online. In the event client fails to pay any amount due 24 hours prior to the scheduled session, it may be cancelled at the coach’s discretion.
Coaching Sessions
At the scheduled appointment time, the client agrees to meet or call the coach at an agreed upon number. The coach and client commit to start and finish each session on time. If the client is more than 10 minutes late for a coaching session, the coach will assume the session is cancelled and the client will forfeit the session fee.
Cancellations
I ask that you give 24 hours’ notice if you need to cancel or change the time of appointment. I will make every effort as well, to re-schedule sessions which are cancelled in a timely manner. If a client does not cancel in a timely manner on a regular basis, I will need to end our coaching relationship. Cancellation (less than 24 hours before) and/or no‐show appointments are billed to the client for the full amount.
Termination of Services
Either Party may terminate this Agreement immediately upon notice. Notwithstanding the foregoing, Client shall not be relieved of any obligations to pay fees due to the “Coach” solely because of the termination of this Agreement.
Limitation of Liability
IN NO EVENT SHALL THE COACH BE LIABLE TO CLIENT FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT.
Entire Agreement
This agreement constitutes the entirety between the Client and the Coach. The Coach shall not be held responsible and shall remain blameless for any adverse or other consequences, including but not limited to financial, personal, employment or other losses, arising out of decisions or actions the Client may make as a result of the services provided by the Elite Personal Development Coach.